Salon Team Meeting Minutes Template
v1.1
Purpose. Site leaders use this template to record the monthly team meeting, including safety, quality, retail and training items and the actions agreed.
1.Standing agenda
Every monthly meeting must cover the same standing items so that nothing is missed and trends can be seen from month to month. The order is safety and infection control, client feedback and complaints, retail and targets, training and rosters, and general business.
- Safety and infection control audit results
- Incidents and near misses since last meeting
- Client feedback, complaints and redo services
- Retail performance and product updates
- Training, apprentices and roster changes
- General business
2.Recording discussion
Record the key points and decisions, not every word. Where a decision is made, record who made it and the reason. Where an item is deferred, record when it will return.
3.Actions
Every action must have an owner and a due date. Open actions from the previous meeting must be reviewed first and their status recorded.
4.Distribution
Minutes must be circulated to attendees and absent staff within three working days and filed in the site records folder. Safety items must be copied to the Operations and Compliance Manager.
5.Confidentiality
Do not record client names or staff performance matters in the minutes. Those items are handled in private and documented separately.