Simulated workplaceCAQA Luxe Hair and Beauty is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SHBCAQA LuxeSimulated workplace
Simulated workplace
Controlled documents

Document library

Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.

14 documentsFormPlanPolicyProcedureRegisterTemplate
CodeDocumentTypeOwnerVersionNext review
LUX-POL-001Infection Control Policy
This policy sets the infection control standard for every hair, barbering, beauty and skin penetration service delivered
PolicyOperations and Compliance Manager3.210 February 2027
LUX-POL-002Work Health and Safety Policy
This policy states the commitment of Luxe to a safe salon, barbershop and clinic environment and sets out who is respons
PolicyGeneral Manager2.43 March 2027
LUX-POL-003Client Consultation and Consent Policy
This policy requires a recorded consultation and informed consent before any chemical, heat, skin penetration or light-b
PolicyClinic Manager2.122 April 2027
LUX-POL-004Privacy and Client Records Policy
This policy explains how Luxe collects, stores, uses and protects client personal and health information.
PolicyGeneral Manager1.38 May 2027
LUX-PRO-001Patch Test and Skin Sensitivity Procedure
This procedure sets out how to perform, record and act on a patch test for hair colour, tint and adhesive products.
ProcedureSalon Manager2.015 January 2027
LUX-PRO-002Chemical Handling and Colour Bar Procedure
This procedure controls how hazardous salon chemicals are stored, mixed, applied and disposed of at Luxe sites.
ProcedureRetail and Stock Coordinator3.020 February 2027
LUX-PRO-003Instrument Cleaning, Sterilisation and Sharps Procedure
This procedure describes the daily routine for reprocessing reusable instruments and managing sharps in the barbershop a
ProcedureOperations and Compliance Manager2.212 March 2027
LUX-PRO-004Opening, Closing and Cash Reconciliation Procedure
This procedure gives the front-of-house and floor leader the daily opening and closing routine for each Luxe site, inclu
ProcedureClient Services Coordinator1.86 June 2027
LUX-FRM-001Client Consultation and Consent Form
The therapist or stylist completes this form with the client before any chemical, skin penetration, peel, needling or li
FormClinic Manager2.322 April 2027
LUX-FRM-002Incident and Hazard Report Form
Any worker completes this form to report an injury, chemical reaction, needle stick, near miss, hazard or property damag
FormOperations and Compliance Manager2.03 March 2027
LUX-TPL-001Skin and Hair Treatment Plan Template
Therapists and colour specialists use this template to record a multi-visit plan for a client, including products, timin
TemplateClinic Manager1.49 July 2027
LUX-TPL-002Salon Team Meeting Minutes Template
Site leaders use this template to record the monthly team meeting, including safety, quality, retail and training items
TemplateOperations and Compliance Manager1.114 August 2027
LUX-REG-001Hazardous Chemicals Register
This register lists every hazardous chemical used or stored at Luxe sites, where it is kept, and where its safety data s
RegisterRetail and Stock Coordinator4.120 February 2027
LUX-PLN-001Emergency and Evacuation Plan
This plan tells staff what to do in a fire, chemical spill, medical emergency, threatening behaviour or power failure at
PlanOperations and Compliance Manager2.118 March 2027