Simulated workplaceCAQA Luxe Hair and Beauty is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
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Simulated workplace
Scenario · Retail and Stock

Run the September stocktake and update the hazardous chemicals register

You are the Retail and Stock Assistant working with the Retail and Stock Coordinator.

Intermediate3 to 4 hours7 tasks
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The situation

What has happened

The September stocktake for South Yarra is due on Friday 18 September. Every colour bar and clinic dispensary line must be counted and the on-hand quantities updated in the stock register, with anything below its reorder point flagged for ordering before the spring campaign begins on 1 October. The Hazardous Chemicals Register requires a safety data sheet less than five years old for every hazardous product. The register shows a lactic acid peel with a sheet from 2022 and a discontinued keratin treatment with a sheet from 2020 that must not be on the shelf. The Retail and Stock Coordinator also wants the retail counter checked for expiry and rotation.

Your brief. Count and update the stock lines, flag reorders, verify safety data sheet dates against the Hazardous Chemicals Register, remove discontinued product, and report variances and register gaps to the Retail and Stock Coordinator.
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Tasks

Deliverables

  • Updated stock register with counts and reorder flags
  • Safety data sheet gap list
  • Register removal note for discontinued product
  • Variance and reorder summary

Documents to use

Systems to use

Stock and Product Register

Professional and retail stock lines across the three sites with hazardous flag, quantity on hand, reorder point and safety data sheet date.

WHS and Infection Control Incident Register

The register of injuries, chemical reactions, needle sticks, near misses, hazards, steriliser faults and waste movements across all sites.

For trainers and assessors

Units of competency

Current on training.gov.au for the Hairdressing and Beauty Services Training Package as at 10 September 2026.

SHBBCCS004Demonstrate retail skin care products
SHBBCCS005Advise on beauty products and services
SHBXWHS003Apply safe hygiene, health and work practices
SHBXIND003Comply with organisational requirements within a personal services environment

Qualifications

SHB20121Certificate II in Retail Cosmetics
SHB30121Certificate III in Beauty Services
Assessor notes

What to look for

Evidence guide

Check the stock register updates are complete and arithmetically correct, reorder flags follow the reorder point rule and the safety data sheet review applies the five year rule to every hazardous line. The discontinued product must be confirmed gone and documented. Look for the student distinguishing between a variance to investigate and a simple reorder, and for hazards logged rather than ignored.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.